Apology Letter for Mistake to Company

Get to relay your sincere apology on behalf of your company for the inconvenience it has caused. Download this ready-made template to effectively state the reason for the mishap and how your company deals with it. The file is easy to use and can be downloaded for free.

APOLOGY LETTER FOR MISTAKE TO COMPANY

[DATE] 

Dear [RECIPIENT NAME],

On behalf of [YOUR COMPANY NAME], I would like to sincerely apologize for the inconvenience that your company experienced due to the following reasons: [REASON]. What happened during the said incident was not intentional and an honest mistake on our end. 

I am truly sorry for the incident and for not delivering the best service that your company expected and deserved. We consider this type of matter seriously. Rest assured that this will not happen again. I know that it is not possible for us to rectify our mistakes. However, to compensate and make amends for the company’s shortcomings, your company is entitled to the following benefits and privileges: [BENEFITS]

Again, we are terribly sorry for the inconvenience. The company will continue to improve its services and processes to improve customer experience.

If you have further issues that you want to raise, you can contact me through this number [YOUR PHONE NUMBER] or email me at [YOUR EMAIL ID]. 

Regards,

[YOUR SIGNATURE]

[YOUR NAME]