We Received Your Return and Are Happy to Exchange it Template

Have an instantly useable template for use in confirming receipt of any product returned to your company with this We Received Your Return and Are Happy to Exchange it template. Provide an exact description of the item you are sending to replace the product as well as be able to market any additional product or products you may have. Just fill in your information into the document and be done within minutes. Send off to your customer in an instant. Hurry and download this template now to create a standard doccument that is ready for use and at the same time be able to tailor fit them to each customer.

WE RECEIVED YOUR RETURN AND ARE HAPPY TO EXCHANGE IT

[DATE]

Dear [RECIPIENT NAME],

This is to confirm that we have received the product you returned, model [NUMBER] invoice [NUMBER 1]. 

We are more than happy to exchange it for product model [NUMBER 2], which we hope is more suitable for your needs. Since Model [NUMBER 2] costs less than Model [NUMBER], we have credited your account the amount of $[NUMBER 3]. 

I’ve also enclosed with this letter a copy of our recent catalogue, which features a new line of products. Please call [YOUR COMPANY PHONE NUMBER] or use the form in the catalogue provided whenever you would like to place another order.

We look forward to hearing from you and receiving your next order!

Regards,

[YOUR SIGNATURE]

[YOUR NAME]