Spa Evaluation
[YOUR COMPANY NAME]
Date: [DATE]
Introduction:
This tool is aimed to evaluate various integral parameters determining the quality of service provided by a spa facility. It will evaluate aspects such as service quality, cleanliness, ambiance, staff professionalism, and overall customer experience.
Purpose:
The purpose of this evaluation tool is to assess and measure various integral parameters that determine the quality of service provided by a spa facility. By systematically evaluating aspects such as service quality, cleanliness, ambiance, staff professionalism, and overall customer experience.
Evaluation Criteria
Service Quality: Evaluates the type, variety and quality of services provided at the spa.
Cleanliness: Assesses the general cleanliness and hygiene of the facility
Ambiance: Reviews the atmosphere and mood set by the environment.
Staff professionalism: Evaluates the professionalism and customer service of the staff.
Overall Customer Experience: Assesses the total customer satisfaction combining all factors
Evaluation Table
Each metric will be evaluated using a scale of 1-5:
1 - Very Poor
2 - Poor
3 - Fair
4 - Good
5 - Excellent
Criteria | Description | Rating (1-5) |
|---|
Service Quality | The type, variety and quality of spa services provided | |
Cleanliness | The general cleanliness and hygiene of the facility | |
Ambiance | The atmosphere and mood set by the environment | |
Staff professionalism | The professionalism and customer service of the staff | |
Overall Customer Experience | Overall customer satisfaction, combining all factors | |
Additional Comments and Notes
Evaluation Templates @ Template.net
