Free Purchase Mechanism Use case

Created by: [YOUR NAME]
Company: [YOUR COMPANY NAME]

I. Use Case Overview

This Use Case describes the process by which customers of [YOUR COMPANY NAME] can purchase products or services through an online platform. This document aims to outline the steps involved from selecting a product to completing the purchase.

• Use Case Name: Purchase Mechanism

• Use Case ID: GO-007

• Created by: [YOUR NAME]

• Date Created: [Date]

• Last Updated: [Date]

• Version: 1.6

II. Actors

• Primary Actor: Customer

• Supporting Actors: Payment Gateway System, Inventory Management System

• Secondary Actor: Customer Support

III. Preconditions

Before the purchase process begins, the following conditions must be met:

• The customer must be registered and logged into the [YOUR COMPANY NAME] website.

• All systems, including the Payment Gateway and Inventory Management, should be operational.

• The product the customer wishes to purchase must be available in the inventory.

• The customer must have an active internet connection.

IV. Postconditions

Upon successful completion of this use case, the following should be true:

• The customer receives a confirmation email detailing their purchase.

• The inventory is updated to reflect the purchased items.

• The Payment Gateway successfully processes the payment without errors.

• The system updates the inventory to reflect the purchased items.

V. Main Flow

VI. Alternate Flows

I. Order Modification

II. Order Cancellation

VII. Exception Flows

• If the selected product is out of stock after adding it to the cart, the customer is notified and prompted to either select a different item or cancel the order.

• If the Payment Gateway system is down, the checkout process is paused and the customer is informed to try again later.

VIII. Extensions

• Inventory Management: The system updates the inventory to reflect the purchased items, ensuring accurate stock levels.

• Shipping and Delivery: The system arranges shipping and provides tracking information to the customer.

• Return and Refund: The system manages the return and refund process if the customer is not satisfied with the purchased items.

IX. Special Requirements

• The website must be accessible on both desktop and mobile devices.

• All transactions must be secured with SSL encryption.

X. Assumptions

• Customers have a basic understanding of online shopping processes.

• Inventory levels on the website are updated in real-time.

XI. Notes and Issues

Pending issues to be resolved include the handling of high-volume traffic during sales or promotions and integrating more robust fraud detection mechanisms.

Use Case Templates @ Template.net