Photographer Customer Service Representative Resume
Phone Number: [YOUR NUMBER]
Address: [YOUR ADDRESS]
LinkedIn: https://www.linkedin.com/in/your_own_profile
I. Professional Summary
Dedicated and skilled Photographer and Customer Service Representative with a passion for capturing moments and providing exceptional service to clients. Proficient in both photography techniques and client interaction, adept at managing multiple tasks in fast-paced environments. Seeking to leverage photography skills and customer service experience to contribute positively.
II. Education
III. Certifications
IV. Experience
Photographer Customer Service Representative
[CURRENT COMPANY NAME] | [LOCATION]
[MONTH YEAR] - PRESENT
Successfully managed over 100 photo sessions for various clients, ensuring high-quality images and customer satisfaction.
Provided exceptional customer service by addressing client inquiries, concerns, and requests in a timely and professional manner, resulting in a client satisfaction rate of over 95%.
Collaborated with team members to streamline photo editing and delivery processes, reducing turnaround time by 20%.
Implemented creative marketing strategies such as social media campaigns and referral programs, resulting in a 30% increase in client bookings.
Photography Assistant
[PREVIOUS COMPANY NAME] | [LOCATION]
[MONTH YEAR] - [MONTH YEAR]
Assisted lead photographer with setting up equipment, lighting, and props for photo shoots, ensuring a smooth and efficient workflow.
Interacted with clients to understand their vision and preferences, resulting in highly personalized and satisfactory final products.
Managed photography studio appointments and scheduling, optimizing studio utilization and client satisfaction.
Edited and retouched images using Adobe Photoshop and Lightroom to enhance quality and appeal, resulting in consistently positive feedback from clients.
V. Skills
A. Technical Skills:
Proficient in DSLR camera operation and photography techniques, including manual mode, exposure settings, and composition.
Advanced knowledge of Adobe Photoshop and Lightroom for photo editing, including retouching, color correction, and compositing.
Familiarity with studio lighting equipment and techniques, including strobes, softboxes, and reflectors.
Strong understanding of composition, lighting, and color theory in photography, resulting in visually compelling images.
B. Interpersonal Skills:
Excellent communication and interpersonal abilities, with a proven track record of building rapport with clients and colleagues.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment, ensuring timely delivery of projects.
Strong attention to detail and accuracy, resulting in consistently high-quality work.
Ability to work independently and collaborate effectively in a team environment, contributing positively to group dynamics and project outcomes.
VI. Achievements
Recognized for consistently exceeding client expectations and receiving positive feedback, resulting in a 95% client satisfaction rate.
Awarded the "Customer Service Excellence Award" for outstanding performance and dedication to customer service.
Successfully increased client base by 30% through effective marketing strategies such as social media campaigns and referral programs.
VII. Additional Information
Fluent in Spanish (written and spoken).
Volunteer experience in community photography projects.
Member of the Professional Photographers of America (PPA).
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