CISCO Customer Support Engineer Cover Letter

CISCO CUSTOMER SUPPORT ENGINEER COVER LETTER

[January 10, 2058]

[Gina H. Tafolla]
[Human Resource Manager]
[CBG Tech]
[3742 Vineyard Drive]
[Warrensville Heights, OH, 44128]

Dear [Ms. Tafolla],

Perchance, I discovered your CISCO Customer Support Engineer job opening as I was browsing [ForwardCareers.com]. I read the requirements needed to apply for the position and realized afterward that I possess each of them. So for that reason, I sent you this letter as a formal response and to let you know of my interest in applying. 

Due to my [bachelor's degree in computer science], I was able to work as an [IT support staff member] for [four years] at [GRRM Tech]. Similar to the duties of the CISCO Customer Support Engineer position in your company, I usually respond to customer calls and emails asking for troubleshooting support with their systems. As a person highly dedicated to my job, I made sure to resolve the issues or complaints of each customer I encounter. I listened to the details of their problems and promptly provided the appropriate technical support. Around [90 percent of customers under my care were satisfied with my service] based on the statistical records of my supervisor. When I resigned from [GRRM Tech], I [pursued a CISCO Certified Entry Networking Technician certification], which I earned just recently.

Right now, I am very eager to apply everything that I have learned during my CISCO training. And I am hoping to do that at your company. So if you're convinced of my capabilities, by all means, contact me for a job interview at your most convenient time. I am available to respond to phone calls and emails at any period. I sincerely thank you for your time and effort in reading this letter. 

Respectfully, 

[Tony P. Camp]
[(931) 392-6959]
[[email protected]]