Hospitality Receptionist Job Description
Job Title: Hospitality Receptionist
We are seeking a proactive and friendly Hospitality Receptionist to serve as the first point of contact for our guests at Torra Hotel. As a Hospitality Receptionist, you will greet and assist guests with a genuine warmth and welcoming demeanor, maintain an immaculate reception area, and become the cornerstone of providing information about our facilities and services.
Responsibilities and Duties:
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Greet and welcome guests promptly on arrival with a warm demeanor.
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Provide information and directions about the premises and services we offer.
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Maintain an organized, tidy, and welcoming reception area.
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Address and resolve guest issues and inquiries promptly and professionally.
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Ensure a high level of customer satisfaction through excellent service.
Qualifications, Skills, and Competencies:
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Outstanding communication and interpersonal skills.
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Sharp attention to detail.
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Ability to multitask effectively while maintaining a high level of professionalism.
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Experience in a customer-facing role, preferably within the hospitality sector.
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Willingness to go the extra mile to ensure customer satisfaction.
Benefits and Perks:
Our employees enjoy competitive pay, health benefits, employee discounts at our facilities, and ample opportunities for professional growth within our dynamic and growing company.
How to Apply:
Please send a concise cover letter and your resume to [email protected] or call us at 222 555 7777. In your application, highlight any experience that might make you a great fit for our team. For more information about Torra Hotel, visit our website at torrahotel.com. Our hotel is located at 2845 Military Trail, West Palm Beach, FL 94901.
