Job Title: Hospitality Customer Service

GuestGreet Services Inc. is searching for a friendly, detail-oriented individual to join our team as a Hospitality Customer Service Representative. This position requires an individual who is passionate about welcoming guests and ensuring they receive top-notch service throughout their stay.

Responsibilities and Duties:

• Professionally greet and welcome guests upon arrival.

• Respond to guests' inquiries reflecting accurate and detailed information about our services, facilities, and rates.

• Resolve customer complaints promptly and effectively, ensuing guest satisfaction.

• Process reservations, check-ins, and check-outs in an efficient manner.

• Update customers about local areas of interest.

Qualifications and Skills:

• Highschool diploma or higher.

• Strong communication and interpersonal skills.

• Customer-focused approach with strong problem-solving abilities.

• Proficiency in managing multiple tasks simultaneously.

• Well-versed in using computer software, including reservation systems.
  

Experience:

At least 2 years of experience in a hospitality role, preferably in a customer-facing role.

Additional Requirements:

Must be willing and able to work various hours including weekends, holidays, and nights to ensure the utmost satisfaction of our guests.

Benefits and Perks:

• Competitive salary and benefits package.

• Continuous training and development programs.

• Opportunity to work in a dynamic and friendly work environment.
  

Application Process:

Interested candidates should send their updated resume to [email protected] or call directly on 222 555 7777 for further inquiries. Please note only candidates selected for an interview will be contacted.

About Us:

GuestGreet Services Inc. specializes in innovative hospitality solutions, offering personalized guest experiences with cutting-edge technology for hotels, enhancing customer satisfaction, efficiency, and profitability in the hospitality industry.

Job Description Template @ Template.Net