We're looking for a skilled After Sales Service Manager to join our team. The role involves handling customer inquiries and promptly resolving post-purchase issues. You will also liaise with sales and operations departments to ensure smooth functioning.

Responsibilities and Duties

• Handling all post-purchase customer inquiries.

• Managing and resolving product or service issues promptly.

• Coordinating with sales and operations teams to improve customer service processes.

• Analyze customer feedback and market trends to contribute to product improvement.

Qualifications and Skills

• At least a Bachelor's degree in Business Administration, Sales, or another relevant field.

• Experience in a customer service or sales role.

• Strong communication and critical thinking abilities.

• Possess a customer-first mindset and be able to make decisions quickly.

Experience

Minimum of 5 years of experience in customer service or sales is highly desirable. Experience in managing individuals and teams in these roles will be strongly favored.

Benefit and Perks

YOUR COMPANY NAME] offers an impressive benefits package, including competitive salaries, medical cover, retirement plans, and generous vacation allowances.

Application Process

Please submit your resume, cover letter, and any relevant credentials to [YOUR COMPANY EMAIL]. Be sure to explain why you would be a great fit for this role in your cover letter.

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