Job Title: Customer Support Service
The primary purpose of the Customer Support Service position in [YOUR COMPANY NAME] is to provide top-level support to our clients. You should have an enthusiastic and empathetic character to listen and understand the problems of customers and offer appropriate solutions promptly.
Qualifications and Skills
A diploma/degree in customer service or any relevant field (Advantageous).
Strong command of the English language, both written and spoken.
Proficiency in using computers and various software applications.
Exceptional customer orientation and ability to adapt/respond to different types of characters.
Responsibilities and Duties
Managing large amounts of inbound and outbound customer calls promptly.
Identifying customers' needs, clarifying information, and providing solutions.
Seizing opportunities to upsell products when they arise.
Experience
Benefits and Perks
Application Process
To apply, send your CV and cover letter to [YOUR COMPANY EMAIL]. Only shortlisted candidates will be contacted.
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