Restaurant Receptionist Job Description
I. Purpose
The Restaurant Receptionist will be the first point of contact for guests, providing excellent customer service and ensuring a smooth dining experience. This role involves managing reservations, greeting guests, and coordinating seating arrangements.
II. Responsibilities
A. Guest Reception
B. Communication
Answer and direct phone calls, take reservations, and handle inquiries about the restaurant.
Provide information to guests about menu items, specials, and restaurant services.
C. Coordination
III. Qualifications
High school diploma or equivalent; additional training in hospitality or customer service preferred.
Previous experience as a receptionist or in a customer service role, preferably in the restaurant industry.
Proficiency in reservation management systems and Microsoft Office Suite.
Excellent communication and interpersonal skills.
IV. Skills
Strong customer service skills to provide a welcoming environment for guests.
Ability to handle multiple tasks efficiently and manage time effectively.
Keen attention to detail to ensure accurate reservations and seating arrangements.
Ability to handle guest inquiries and issues with professionalism and resolve them effectively.
Ability to work collaboratively with the restaurant staff to ensure smooth operations.
V. Working Conditions
VI. Application Process
Eligible candidates are invited to submit their resume and cover letter via email to [YOUR COMPANY EMAIL]. The cover letter should explain your interest in the role, how your qualifications align with the job requirements, and why you would be a great fit for our team.
Application Submission Details:
For efficient processing, please include "Hospital Receptionist Application" in the subject line of your email.
Applications will be reviewed on a rolling basis, so early submission is encouraged. We will close applications once the position is filled.
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