Email Marketing Post-Purchase Email Questionnaire 

Thank you for choosing [Your Company Name] for your recent purchase. We hope you're enjoying your new [Product/Service]. Your satisfaction is our priority, and we'd like to hear about your experience to help us enhance our products and services.

Please take a moment to complete this brief questionnaire.

1. How satisfied are you with your recent purchase?

• Very Satisfied

• Satisfied

• Neutral

• Dissatisfied

• Very Dissatisfied

2. What influenced your decision to purchase from us?

• Product Quality

• Price

• Customer Service

• Website Experience

• Recommendations

• Other (please specify)

3. How likely are you to make a future purchase with us?

• Very Likely

• Likely

• Neutral

• Unlikely

• Very Unlikely

4. Were there any issues or challenges you faced during the purchase process or with the product/service?

5. What do you like most about our product/service, and what, if anything, could we improve?

6. Do you have any other comments or suggestions for us?

Your feedback is vital to us as we continually strive to better serve you and other customers. To express our gratitude for your input, you'll be entered into a monthly drawing for a [Discount/Prize] as a token of our appreciation.

Thank you for being a valued customer of [Your Company Name]. We're here to assist you, and we look forward to your responses.

Best regards,

[Your Name]

[Your Title] 

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