Furniture Sales Associate Job Description
I. Job Summary
As a Furniture Sales Associate at [YOUR COMPANY NAME], you will be responsible for providing exceptional customer service, assisting customers with furniture selections, and ensuring the sales floor is well-maintained. You will play a key role in driving sales, maintaining product knowledge, and contributing to the overall success of the store.
II. Key Responsibilities
Greet and assist customers in a friendly and professional manner.
Provide product information and advice to customers to help them make informed purchasing decisions.
Maintain the sales floor by organizing merchandise, restocking items, and ensuring a clean and attractive display.
Operate the cash register and handle transactions accurately.
Assist with inventory management, including receiving and processing new stock.
Stay informed about current promotions, sales, and store policies.
Address customer complaints and resolve issues promptly and effectively.
III. Required Qualifications and Skills
High school diploma or equivalent.
Previous retail or customer service experience, preferably in furniture sales.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Basic math skills and proficiency in operating a cash register.
Ability to stand for extended periods and lift/move merchandise as needed.
Positive attitude and a team-oriented mindset.
IV. Working Conditions
Flexible schedule, including weekends, evenings, and holidays.
Standing and walking for extended periods.
Lifting, carrying, and moving merchandise up to 50 pounds.
Exposure to a retail environment with regular customer interaction.
V. Reporting Structure
VI. Salary Range
Hourly wage: $14 - $17 per hour, based on experience and qualifications.
Opportunities for performance-based incentives and bonuses up to $1,000 per quarter.
VII. Benefits
Employee discounts on furniture and merchandise up to 25%.
Health insurance options with company contribution up to 70%.
Dental and vision insurance with company contribution up to 50%.
Paid time off: 12 days of PTO per year plus 6 paid holidays.
401(k) plan with a company match of up to 4%.
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