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The saying, “The customer is always right” lives up to today. With that, a whole industry is responsible for ensuring that customers are pampered, served, and given the attention they deserve—Customer Service. According to Investopedia.com, customer service is the one on one interaction between a company representative and a consumer. This act is essential in the pursuit of success and customer satisfaction in businesses. Businesses train their employees to know the needed processes and practices in customer service.
In this industry, communication plays an important role. Practitioners must know who, when, and how to communicate. Part of their job is to professionally communicate inside and outside their organization. Hence, they must understand the perfect communication tool to use in a specific situation. Among the many communication tools used in this industry are written and verbal communication. Written communication is a more formal and professional tool to use. Formal Letters are the best examples and are perfect for conveying information from one person to another. In customer service, letters are used to communicate complaints, appointments, concerns, conversations with customers and so much more.
Create a well-written letter through Template.net’s Customer Service Letter Templates in Microsoft Word. By using Word or any DOC-compatible program, users can freely edit these templates according to their needs or preferences. Every template is designed to be user-friendly to allow people who are new to using templates and those without much computer skills a chance to experience the convenience. Enjoy the use of our letter templates now, and avail of a subscription plan for access to more Document Templates.