Free Courier Service Delivery Agreement

This Courier Service Delivery Agreement ("Agreement") is made effective as of the [Date], by and between [Your Company Name] ("Courier") and the Customer ("Customer"). This Agreement outlines the terms and conditions under which the Courier will provide delivery services to ensure clear expectations and mutual understanding.

1. Definitions

1.1 "Services"

"Services" refers to the courier and delivery services provided by the Courier as specified in this Agreement. This includes the pick-up, transportation, and delivery of goods as requested by the Customer. It encompasses various service levels tailored to meet different delivery needs.

1.2 "Delivery"

"Delivery" means the transfer of goods from the Customer to the designated recipient as per the delivery instructions provided. This process ensures that packages reach their intended destination in a timely and secure manner. The Courier strives to handle all deliveries with care and precision, minimizing the risk of damage.

2. Scope of Services

2.1 Services Provided

The Courier agrees to provide the following services, each designed to meet the diverse needs of Customers. Each service type offers unique features to accommodate various timelines and budgets:

All delivery times are estimates and may vary based on external factors such as weather conditions or operational constraints. The Courier is committed to providing timely updates regarding any potential delays.

3. Customer Obligations

3.1 Information Provision

The Customer agrees to provide accurate and complete information regarding the delivery, including the recipient's name, address, and contact number. Inaccurate information may result in delays, additional charges, or non-delivery, and the Customer will be responsible for any consequences arising from such inaccuracies.

3.2 Packaging

The Customer is responsible for ensuring that all items are properly packaged to prevent damage during transit. The Courier recommends using sturdy boxes and appropriate cushioning materials to protect fragile items. It is important to label packages clearly and include any necessary documentation for smooth processing.

3.3 Prohibited Items

The Customer agrees not to send any items that are prohibited by law or the Courier's policies. A complete list of prohibited items is available upon request and may include hazardous materials, perishables, and illegal goods. Failure to comply with this provision may result in penalties or the return of the package at the Customer's expense.

3.4 Signature Requirement

The Customer acknowledges that certain deliveries may require a signature upon receipt. It is the Customer's responsibility to ensure that a designated recipient is available at the delivery address to sign for the package.

4. Pricing and Payment

4.1 Fees

The Customer agrees to pay the Courier for the Services as detailed in Section 2. The Courier reserves the right to adjust fees based on market conditions and will notify the Customer of any changes in advance. Any promotional discounts or offers will be communicated through official channels and are subject to terms.

4.2 Payment Terms

Payments are due upon receipt of the invoice. Late payments may incur a fee of [5]% per month on the outstanding balance. Customers are encouraged to use electronic payment methods for faster processing and to avoid delays in service.

4.3 Receipt of Payment

Upon successful payment, the Customer will receive a receipt confirming the transaction. It is advisable to retain this receipt for future reference and to resolve any potential disputes.

5. Delivery Timeline

5.1 Estimated Delivery Timeframes

Delivery timeframes are as follows, and while the Courier strives to meet these estimates, external factors may cause delays. The Customer will be informed of any significant delays as soon as possible.

5.2 Tracking

The Courier provides tracking information for all deliveries, allowing the Customer to monitor the status of their packages in real-time. Notifications will be sent via email or SMS as per the Customer's preference, ensuring transparency throughout the delivery process.

5.3 Delivery Notifications

Customers will receive delivery notifications once the package is on its way, as well as confirmation once it has been successfully delivered. This feature allows the Customer to stay informed and provides peace of mind.

6. Liability and Insurance

6.1 Liability Limitations

The Courier's liability for loss or damage to goods during transit is limited to a maximum of $[100] per package unless additional insurance is purchased by the Customer. The Customer acknowledges that this limitation is reasonable given the nature of the Services.

6.2 Insurance Options

Customers may purchase additional insurance for items valued over $[100] at the following rates, ensuring peace of mind for higher-value shipments. It is recommended to consider this option for fragile or valuable items.

nsurance claims must be filed within [30] days of delivery for consideration. Claims should include all relevant documentation to expedite the review process.

6.3 Limitation of Liability

In no event shall the Courier be liable for indirect, incidental, or consequential damages arising from the Services provided, including but not limited to loss of profits, business interruption, or loss of data.

7. Term and Termination

7.1 Term

This Agreement shall commence on the effective date and shall continue until terminated by either party. A review of this Agreement will occur annually to ensure terms remain applicable and reflective of the services provided.

7.2 Termination

Either party may terminate this Agreement with a written notice of [30] days. Any outstanding payments for Services provided must be settled, and the Customer must arrange for the return of any undelivered items.

7.3 Survival of Terms

Notwithstanding the termination of this Agreement, certain provisions, including those related to liability, payment, and confidentiality, shall survive and remain in effect.

8. Governing Law

8.1 Applicable Law

This Agreement shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from this Agreement shall be resolved in the courts of [Jurisdiction]. Both parties agree to submit to the jurisdiction of such courts.

9. Amendments

9.1 Modification

Any amendments or modifications to this Agreement must be in writing and signed by both parties. This ensures that both the Courier and Customer are aware of any changes to the terms of service and can make informed decisions moving forward.

9.2 Notification of Changes

The Courier will notify the Customer of any changes to the Agreement at least [15] days prior to implementation. This provides the Customer with ample time to review and understand the modifications.

IN WITNESS WHEREOF, the parties hereto have executed this Courier Service Delivery Agreement as of the date first above written.

Provider:

Name:                               

Date:                               

Customer:

Name:                               

Date:                               

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