Training Service Level Agreement
This Training Service Level Agreement ("Agreement") is made and entered into as of [Date], by and between [Your Company Name], ("Provider") and Maria Turner, ("Client").
1. Purpose
The purpose of this Agreement is to establish a mutually beneficial relationship between Provider and Client for the provision of training services as described herein. This Agreement outlines the terms and conditions under which the Provider will deliver training services to the Client.
2. Scope of Services
The Provider agrees to deliver the following training services to the Client:
Training sessions on [topics covered].
Provision of training materials and resources necessary for the program.
Support and assessment during the training period.
2.1 Training Schedule
Training will be conducted as per the mutually agreed schedule between the Provider and the Client. The schedule may be adjusted by mutual agreement.
2.2 Delivery Method
The training may be delivered in-person, online, or through a hybrid model, depending on the Client's preference and Provider's capabilities.
3. Service Level Commitments
The Provider commits to delivering a high standard of training, ensuring that all trainers are qualified and experienced in their respective fields.
3.1 Performance Metrics
The success of the training services shall be measured based on the following performance metrics:
Participant satisfaction ratings.
Achievement of learning outcomes.
Feedback from Client and participants.
3.2 Reporting
The Provider will supply reports on progress and outcomes to the Client at regular intervals as agreed upon by both parties.
4. Terms and Termination
This Agreement shall commence on [Start Date] and shall continue until [End Date], unless terminated earlier by either party in accordance with the terms outlined herein.
4.1 Termination Clause
Either party may terminate this Agreement upon thirty (30) days' written notice to the other party. In the event of a material breach, the non-breaching party may terminate the Agreement immediately upon written notice.
5. Confidentiality
Both parties agree to maintain confidentiality of all proprietary and sensitive information shared during the term of this Agreement.
6. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law principles.
7. Signatures
IN WITNESS WHEREOF, the parties hereto have executed this Training Service Level Agreement as of the date first above written.
Provider:
[Your Name]
[Your Company Name]
Client:
Maria Turner
[Date]
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