Work From Home Client Engagement Checklist
Prepared by: [Your Name]
Company: [Your Company Name]
Date: [Date]
I. Pre-Engagement Preparation
Task | Completed |
---|
Review Client Information | |
Set Clear Objectives | |
Prepare Meeting Agenda | |
Test Technology (internet, video conferencing tools, etc.) | |
Prepare Necessary Documents/Reports | |
II. Initial Client Meeting
Task | Completed |
---|
Introduce Yourself and Team | |
Understand Client Expectations | |
Discuss Communication Preferences | |
Agree on Meeting Frequency and Availability | |
III. During the Engagement
Task | Completed |
---|
Maintain Regular Communication (via email, video calls, etc.) | |
Listen Actively | |
Address Concerns Promptly | |
Share Progress Reports | |
Collaborate Using Shared Tools (Google Drive, project management tools, etc.) | |
IV. Follow-up and Continuous Engagement
Task | Completed |
---|
Review Meeting Notes | |
Monitor Client Satisfaction | |
Resolve Issues Proactively | |
Adjust Approach as Needed | |
V. End-of-Engagement Review
Task | Completed |
---|
Summarize Outcomes (completed work, pending tasks, etc.) | |
Request Final Feedback | |
Evaluate Client Relationship | |
Maintain Ongoing Communication | |
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