There are many different ways to conduct a recruitment process and one of them is the telephone screening. This generally refers to a step in the recruitment process which occurs after narrowing the applicant pool with the help of his/her resume and before asking them to come for an in-person interview. This screening process is conducted over a call and it is used to assess whether the candidate is suitable for a particular role and find more about the candidate.
5+ Telephone Screening Templates in PDF
1. Telephone Screening Template
2. Telephone Screening Format
3. Telephone Screening Form Template
4. Telephone Screening Sample
5. Initial Telephone Screening Template
6. CV and Telephone Screening Template
How to Prepare a Telephone Screening Interview?
A telephone screening may easily get wrong without the right preparation. Therefore, you should be ready to give your full attention to verbal signals that include your decision while having no body language to read. Here are a few steps that you can follow while preparing your telephone screening:
Step 1: Discover What Matters
The first thing which you must do is think about your needs and determine what exactly you want in your candidates. Ask some questions yourself like whether you are looking for a full-time, experienced, or a business graduate who is immediately available and willing to relocate. You must be sure about your needs and what matters.
Step 2: Be Thorough With Their Resume
The candidate will certainly know or find out whether you have read their resumes properly or not. It would not seem nice if they can make out that you haven’t read their resumes and they certainly won’t like it. It is crucial to know the candidate’s background as it is the only way to verify their information or ask about any haps in their resume. So you must make sure that you are thorough with their resume.
Step 3: Avoid Being Bias
The main purpose of a telephone screening is to determine whether a candidate deserves an interview or not. Being bias towards them may diminish its effectiveness. In case you were impressed by a candidate’s resume and you are already determined to bring them in for the next round, i.e in-person interview, then the call will be of no use. On the contrary, if you do not like this particular candidate because of their cover letter or resume, then you’re likely to deny them the opportunity anyway. Make sure you avoid making a bad decision by being objective.
Step 4: Have a Healthy Discussion
This telephone screening process is not only about candidates answering your screening questions. It is also considered as a great opportunity to clarify certain details about the position and the hiring process. You must make sure that, by the end of the call, the candidate has understood the role completely or what it is about as well as what the next steps are. In case you are a recruiter, you will have to spend some time talking with the hiring managers so that they will get ready to give a clear explanation of the role later.
Why is Telephone Screening Important?
With the help of telephone screening, you can call your most promising job applicants before you bring them in for an in-person job interview in your organization. The telephone screening process enables you to screen the applicant’s experience, skills, experience, knowledge as well as salary expectations before you invest valuable time in face-to-face interviews.
Telephone screening also enables you to methodically evaluate the applicants that appear suitable on the paper, but may perhaps fall short in terms of experience or qualifications. It also allows you to get rid of those who appear to be less qualified or might be a poor cultural fit for your organization.
It also saves the efforts of your company, time, money as well as the energy that your recruiting team invests in every applicant. It is time well spent by your hiring manager and you can even fast track or short-list your most qualified applicant for your interview process.
Who Conducts Telephone Screening?
The best person to conduct a telephone screening interview is the hiring consultant. They are considered to be most in tune with the qualification and experience that is required by the client. The hiring consultant will have to work closely with the selected candidates and they have the detailed requirements and summary of the client’s needs to assess the skills of the potential employee.
Tips For a Successful Telephone Screening Interview
As a candidate or an applicant, you must remember that your goal is to make it to the next round of the interviews, i.e face-to-face interviews. You must be able to demonstrate that you are a highly qualified and passionate candidate who will solve the company’s problems as well as further their goals.
Analyze the Job Description
The job-description is considered to be a cheat-sheet for the company’s needs and wants in a candidate. You must analyze the desired qualifications along with the main responsibilities that are involved in the role. You do not have to do deep thinking but just researching the company can help you understand the basic needs and culture of the company.
Your Every Word Should Count
Telephone screenings cannot be lengthy and are often brief, so make sure that you aim to provide the most important information instead of being comprehensive in responses. There’s no need to recite every task that you have performed at previous jobs, just mention the most relevant ones.
Evaluate Some Telephone Screening Tips
Once, you get to know that your interview is going to be on the telephone, you must make sure that you review some of the telephone interview tips. Make sure that you find a quiet place to talk with the interviewer and minimize distractions. You must know that it is important to be able to focus on the conversation and not on what is happening around you while having a telephone screening.
You Must Know Your Resume
Make sure that you know your resume as it may have the answers to many of the questions that you will be asked. Try to be patient in case it seems that your interviewer has not read it. You must be prepared with concise descriptions of your previous jobs and some stories that prove your capabilities.
Try to Be Straightforward
Try to make it easy for yourself by providing exactly the information the interviewer wants in a straight-forward fashion. You cannot make personal connections in this hiring process so make sure you are direct and make use of simple straightforward language to describe yourself or your skills.