When we think of crisis, the immediate idea that comes in an individual’s mind is the unexpected and destructive event that would therefore lead to negative results. Crisis doesn’t sound so good in the ears, that is why if such events should arise, especially in business, business strategic plans such as crisis management plan are very important to prevent further destruction to the business.
Crisis management plan is the component of a business plan that helps in the facilitation of the overall safety of the business’s internal and external stakeholders.
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Crisis Management Plan Basics
Before you proceed to crisis management planning, you must know first the three elements of crisis:
- the threat to the organization
- the element of surprise
- a short decision time
The different types of crisis are the following:
- Natural Disaster – this type of disaster mostly comes from environmental phenomena. Examples are floods, earthquakes, hurricanes, and volcanic eruptions.
- Technological Crisis – disasters brought up by the application of human technological inventions. This type of crisis occurs when there is human error causing human breakdowns.
- Confrontation Crisis – exists when individuals or groups fight in order to win their expectations and demands.
- Malevolence – this type of crisis happens when competitors in business, or even employees, resort to underhanded methods to get what they want.
- Organizational Misdeeds – when there is misconduct of management (management plan templates) causing harm to stakeholders.
- Workplace Violence – when violence occurs between employees.
- Rumors – the creation of false information toward other organizations, destroying their reputation.
- Man-Made Disasters – crises that arise due to human negligent actions.
The characteristics of a crisis management plan are the following:
- A crisis management plan is made through the inputs and suggestions of all executives.
- A crisis management plan is accountable for all the identified problems with its corresponding solutions for the organization.
- A crisis management plan should be realistic in order to solve and save an organization’s reputation.
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Guidelines in Crisis Management Plan
A crisis management plan is created to function as a guide to any untoward event that may happen. This type of plan will always be an integral part of a company’s overall safety. When writing the said plan, some business plan templates in Microsoft word offered by this site will be helpful or the plan templates in PDF. Yet taking time in considering the guidelines below is still very important.
In getting started with crisis management planning, you must be able to do the following:
- Predict and anticipate anything that might go wrong. Being able to identify issues in advance is an advantage.
- Decide what will be your position and what will be your contributions to the issues that may arise.
- Identify preventive measures and contingency plans if ever the first plan doesn’t work well.
- Persevere with your decisions and plans that you think would do great help in the crisis.
- Last but not the least is to evaluate and determine if there are still other ways to impede crisis.