Table of Contents
- Elements of an Effective Hypothesis
- How to Create a Good Customer Survey?
- 4+ Customer Hypothesis Templates in PDF | DOC | XLS
- 1. Customer Hypothesis Template
- 2. Customer Satisfaction Hypothesis Template
- 3. Customer Service Hypothesis Template
- 4. Customer Hypothesis Template in DOC
- 5. Customer Hypothesis Template in XLS
4+ Customer Hypothesis Templates in PDF | DOC | XLS
A hypothesis is a suggested interpretation of a phenomenon under question. In other words, it is an idea, an explanation, a theory or a guess that needs to be tested with the help of experimentation. A customer hypothesis, accordingly, is a theory about a certain subject related to the customers of a particular product or service. Customer Hypothesis Templates help to develop such hypotheses.
Elements of an Effective Hypothesis
- The Change – The change refers to the change that would be introduced in your product or your service. In other words, a feature that was constant about the product or the service will now have to be changed. For example, if you are adding a new design to the product. Make sure that you are specific about the details here so that it can be either supported or refuted by the relevant experiment.
- The Impact – When a change of any sort is made or occurs, there will be a consequence of that change. The impact here refers to the result that you are expecting will happen due to the change. For example, if you are adding a new design, you need to prepare ways to measure the usability of that design.
- The People or Things to be Impacted – The impact that will occur needs to be defined properly. And this includes determining who would be impacted by it. Generally, people doing the hypothesis assume that everyone in the vicinity of the change will be impacted by the change. However, this is rarely the case.
- The Extent – The extent here refers to the extent of the impact. You need to define the level to which the change will have an impact. For example, if you are thinking that your adjustment will improve conversion rates, then you need to calculate how much your move will raise conversion rates. To be specific, you need to calculate the percentage of the raise.
- The Duration – The hypothesis needs to define the period for which the experimentation will be carried out. Determining the duration will help make sure that everyone understands that your findings will not be valid until the duration has expired.
How to Create a Good Customer Survey?
To make a customer hypothesis, doing a customer survey is essential. A customer survey refers to determining the level of satisfaction that the customers have regarding a specific product or service. The following steps highlight the points on how a good customer survey should be carried out:
Step 1: Do Introductory Research
Research is important in every step related to a product or a service. Accordingly, you need to research before you can create a customer survey. You want to be as targeted as possible to create an effective survey. For example, if you are writing about something, you cannot just ask the customers what they want you to write about. Instead, you need to ask them about specific subjects.
Step 2: Make the Required Questions
All kinds of surveys include relevant questions. Similarly, for a customer survey, you need to make the required questions. This is why you need to do the research before. The results from the research will help you to ensure that you draft the correct questions for the survey. When you have decided on the questions you want to include, make sure that you do not include more than ten questions.
Step 3: Offer Incentives For Completion
When you make a customer survey, your main goal is to get the customers to respond to it. And to make sure that you get the maximum number of responses, you can offer incentives. In other words, you can assure the customer that he or she will get rewards after the completion of the survey. For example, your customers can get 10% off on their next purchase after the survey has been done.
4+ Customer Hypothesis Templates in PDF | DOC | XLS
1. Customer Hypothesis Template
A customer hypothesis is a thesis, an idea or a theory that is related to the product or the service that is being used by the concerned customers. If you want to make this hypothesis for your customers too, then you can take the help of this customer hypothesis template. You can also do a customer survey with the help of this template.
2. Customer Satisfaction Hypothesis Template
When it comes to selling a product or a service, all that matters is the opinion and the satisfaction of the customers. And to measure the satisfaction level of the customers, you need to perform a customer satisfaction survey. To help you with that task, we are providing you our simple hypothesis template. This template can be downloaded in PDF format.
3. Customer Service Hypothesis Template
A hypothesis is generally referred to as an idea or a theory that needs to be either refuted or proved with the help of experimentation. A customer service hypothesis is developed to determine if the customers are happy with the service. You can develop such a hypothesis quite easily if you just make use of this customer discovery hypothesis template.
4. Customer Hypothesis Template in DOC
Are you looking for a tool to help you make the hypothesis for your customers? Then you need to stop searching right now as you are already in the right place! All you need to do is download this hypothesis example template and you are good to go. This template provides an example of a similar hypothesis that is very simple and easy to use.
5. Customer Hypothesis Template in XLS
With this Customer alternative hypothesis Template in XLS, you can get your hands on a file containing a model hypothesis that you can use as a reference guide to creating yours. The template comes with original and suggestive headings and content that have been written by professional writers. The template is available to be downloaded in XLS format.