Hospitality Clerk Job Description

Job Title: Hospitality Clerk

Your primary role will be accurately handling guest reservations and managing the booking process. Additionally, you will perform various general office tasks, ensuring seamless communication and record-keeping for the property.

Responsibilities and Duties:

  • Processing guest reservations promptly and accurately

  • Effectively managing the booking process

  • Answering phone calls and responding with professionalism

  • Managing emails and ensuring all messages are addressed promptly

  • Maintaining up-to-date and accurate records

  • Conducting general office tasks as required

Qualifications, Skills, and Competencies:

  • Previous experience in a similar role or hospitality setting

  • Excellent communication skills with a focus on customer service

  • Reliable and accurate record-keeping abilities

  • Strong time management and organizational skills

  • Proficiency with email and reservation management software

  • An ability to remain calm and professional in a busy environment

Benefits and Perks:

Meville's Inn offers a competitive compensation package along with comprehensive health benefits. In addition, we provide generous discounts for employees on rooms and at our restaurants.

Application Process:

To join the dynamic team of Meville's Inn, send your resume to our HR department at [email protected] or call us at 222 555 7777. Applications can also be submitted via our website at mevillesinn.com. Qualified applicants will be contacted as soon as possible.

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