Travel Agency Terms and Conditions Agreement
This Travel Agency Terms and Conditions Agreement ("Agreement") is entered into as of [Date], by and between [Your Company Name], a corporation with its principal place of business located at [Your Company Address] ("Agent"), and [Second Party], with a principal address at [Second Party's address] ("Client").
WHEREAS, [Your Company Name] ("Agent") is a corporation with expertise in providing travel services, including but not limited to booking airline tickets, hotel reservations, car rentals, and tour packages;
WHEREAS, [Second Party] ("Client") desires to engage the Agent to provide personalized travel planning and advisory services according to the Client's specifications and needs;
WHEREAS, the Agent and the Client (collectively, "the Parties") wish to enter into this Travel Agency Terms and Conditions Agreement (the "Agreement") to define the terms and conditions under which these travel services will be provided;
NOW, THEREFORE, in consideration of the mutual covenants and promises herein contained, the Parties hereto agree as follows:
1. Scope of Services
1.1 The Agent agrees to provide comprehensive travel agency services, including, but not limited to, booking airline tickets, hotel reservations, car rentals, tour packages, and offering travel advice and personalized travel planning based on the Client's needs.
1.2 In providing these services, the Agent shall exercise due care and diligence in selecting reputable service providers and arranging suitable travel plans in accordance with the preferences and specifications provided by the Client during initial consultations.
2. Responsibilities of the Client
2.1 The Client shall provide all necessary information required for the Agent to make accurate bookings. This includes passenger names as they appear on government-issued IDs, travel preferences, allergies, and special accommodation requirements.
2.2 The Client is responsible for reviewing all travel itineraries and documents provided by the Agent before travel dates to ensure accuracy, and must promptly notify the Agent of any discrepancies or errors.
2.3 The Client agrees to adhere to the terms and policies of all third-party service providers facilitated by the Agent.
3. Payment Terms
3.1 Fees for the Agent's travel services will be based on the rates agreed upon at the time of booking. The Client agrees to pay the Agent a service fee calculated as [%] of the total travel costs.
3.2 Payment of invoices issued by the Agent is due upon receipt. Late payments will incur a charge of [%] per month on any outstanding balance.
3.3 The Client is responsible for all additional costs that arise from changes made to the booking at the Client's request after initial arrangements have been confirmed.
4. Cancellation and Refunds
4.1 Cancellations of bookings may result in the forfeiture of payments made, depending on the cancellation policies of the third-party service providers.
4.2 The Agent will assist the Client in obtaining any available refunds or credits, although such refunds or credits cannot be guaranteed.
4.3 Any refunds processed will be subject to a cancellation fee payable to the Agent, which will not exceed [%] of the refunded amount.
4.4 Special conditions may apply to cancellations due to unforeseen circumstances, such as natural disasters or pandemics, as per provider policies.
5. Limitation of Liability
5.1 The Agent will not be liable for any failures, accidents, or dissatisfaction directly related to the services provided by third parties.
5.2 The liability of the Agent under this Agreement shall be limited to the amount of fees received by the Agent, excluding costs paid to third parties.
5.3 The Agent acts solely as an intermediary between the Client and third-party service providers, and any disputes with such providers must be addressed directly with the provider.
6. Termination
6.1 Either party may terminate this Agreement by providing 30 days written notice to the other party.
6.2 Upon termination, the Client is liable for any costs already incurred by the Agent in the arrangement of travel services up to the date of notice of termination, including non-refundable services.
7. Force Majeure
7.1 Neither party will be considered in breach of this Agreement if their performance is prevented by a Force Majeure event which could include, but is not limited to, acts of God, wars, natural disasters, or unforeseeable disruptions in transportation networks, occurring after the date of this Agreement.
8. Governing Law
8.1 This Agreement shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions.
9. Signatures
IN WITNESS WHEREOF, the parties hereto have executed this Travel Agency Terms and Conditions Agreement as of the last date written below.
Agent:
Signature:
Name:
Company Name: [Your Company Name]
Date: ____________________________
Client:
Signature:
Name: [Second Party's Name]
Company Name: [Second Party's Business Name] (if applicable)
Date:
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