The process of recording telephone conversations between customers and call center agents to analyze them for reporting, performance, and assessment is known as media call logging. A call log can be used to track follow-up calls, to document customer issues and it also serves as a reference point for future conversations or kept for compliance purposes. It has been proved that regular call logging activities performed by call center companies tend to have much higher customer satisfaction rates. You can also make a call log sheet where you can add a list of all the calls made and received through any call center or organization.
5 Steps to Create a Media Call Log in Excel
Step 1: Decide the Purpose
Before you carry on with preparing your media call log, the first thing you must do is examine the purpose of the call log and why you’re making the call log and what are the objectives you seek to achieve through this template.
Step 2: Start With a Blank Sheet
Make sure what kind of data you are going to keep track of, like the phone number, name of the caller, the date or the purpose of the call. Begin your media call log sheet with a blank Excel Sheet and type in the heading in the top row for each field from left to right. You can put the data in the rows that follow. You can also take the help of our call log templates in Google Sheets if you are confused.
Step 3: Create a Table
The next step includes inserting a Table and then you can turn the rows of the call log data into an Excel table, as it will let you search and sort by any column. After you reach the last column, press tab and your cursor will automatically move to the beginning of the next row which means it is ready for a new call log record.
Step 4: Customize the Fields
The next thing which you’ll have to do after creating a table is, apply a format to the table columns to create a neat appearance that will be convenient to read. In case you want to make any changes in the font style, and colors, you can easily do that to make your data stand out or just keep it simple and formal.
Step 5: Review and Check for Errors
Do not forget to review your media call log once after you’ve put in every detail in the table. Check the whole call log if there are any mistakes and make sure you correct them if you find any errors.
4+ Media Call Log Templates
1. Free Media Call Log Template
Now you can get all the information regarding any type of media calls with this Media Call Log Template. By downloading this standard and professional call log template in Word you can take advantage of the free license as well as the Google fonts included in this. The best thing is that you can edit the text and content with any editing application suiting to your needs. So what are you waiting for? Download this readymade and print-ready template now!
2. Media Call Log Template in PDF
In case you want to prepare a call log for a hospital, then go through this media EMS call log template. This call log template in PDF format will serve as a guide for your next call log which will focus on all the calls related to the emergency medical services made from hospitals. You can use this PDF template as an example and make your media call log where you can enter some important elements like time, chief complaints, procedures undertook, online medical control and comments. Avail it now.
3. Networking Media Call Log Template
Are you looking for a way to produce a networking media call log? If yes, then why go through so much of hassle? Get your hands on this readymade networking media call log template. This call logs template in Excel and will help you in carrying out the important data required in a call log. Thanks to its editing features, you can edit or customize the input in any possible. Download it now and start creating your media call log as soon as possible.
4. Media Call Log Template
Many businesses including yours can benefit from a media call log as it contains a record of the origin of the call for incoming calls, the destination of the call for outgoing calls and also the start and end time of the calls. Take a look at this media call log template and making a media call log will become easier than before as you use it to record information about the reporter, media outlet and record the time called, date called, nature of the call, etc. Download this PDF template now without wasting any more time!
5. Media Inquiry Log Sheet
Do you want to make an inquiry for some calls made by your company? You can do that by making a call log sheet. Let our median inquiry call log sheet template help you out in making a genuine and proper call log without wasting any time and putting any effort. This template consists of a ready-made format where you can just fill in the required details and submit. Download it in any device of your choice and edit it using any editing application you’re comfortable with.