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9+ Editable Customer Log Templates

What’s worse than receiving customer complaints? Forgetting to follow up on such complaints. To remedy for this and to make sure that you don’t warrant follow-up grievances, customer log templates are vital parts of any customer relationship management (CRM) system. Customer logs aren’t just to record details of a complaint call, however. You can use a variety of Log Templates to track steps in a routine customer service procedure, customer contact information, customer property details under your care, and customer sales, among other things.

How would you go about creating such a log? Here are some functional CRM log templates used by a variety of industries to give you a head start. Download any of them now for free.

Customer Complaint Log Template

Details
File Format
  • XLS

Size: 13 KB

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Customer Contact Log Template

Details
File Format
  • DOC

Size: 9 KB

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Customer Sales Log Template

Details
File Format
  • XLS

Size: 5 KB

Download

Use Customer Logs to Improve Customer Service

Your customers are undoubtedly your greatest asset, whether you are a manufacturing company, a business processing outsourcing (BPO) operation, a retail outlet, or some other service agency.

If you deal with front-lines communication with clients directly, it may already be part of your procedure to use a Call Log Template or some other Daily Log Template.

Customer logs are the way to make sure your company is responsive to the needs and comments of your clientele, whom you are in the business to serve.

The Different Customer Logs

What kind of information would you need to log? How many customer-related logs should you have?

The answers will depend largely on what the details of your business, but chances are you will need a mixture of these types of logs, all of which we offer for free in this collection:

  • Customer Complaint Log Template—to record, track, and review complaints from your customers
  • Customer Follow Up Log Template—the crucial next step
  • Customer Service Log Template—for keeping a list of your valued clients as well as your main business with them (especially if you are a partnership firm)
  • Customer Call Log Template—to manage incoming calls, and manage appointments and follow-up actions
  • Customer Contact Log Template—to record a reference for customer contact details
  • Customer Payment Log Template—to record payments
  • Customer Property Log Template—to record details of client property that your business is responsible for

Depending on the procedure you have set in the workplace, you can either use these logs digitally or you may have to print out several of them for each working day, making sure you have a good filing system handy to manage all of them.

Customer Follow Up Log Template

Details
File Format
  • XLS

Size: 11 KB

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Customer Payment Log Template

Details
File Format
  • PDF

Size: 32 KB

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Customer Communication Log Template

Details
File Format
  • PDF

Size: 204 KB

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Customer Property Log Template

Details
File Format
  • DOC

Size: 17 KB

Download

How to Use These Templates (Plus Bonus CRM Templates)

A Word Log Template is what you should look for to start incorporating this tool into your system within minutes. Find the appropriate log template for your needs and edit it depending on the file format offered.

PDF samples from this collection can also be helpful if they immediately suit your needs. All you have to do is point, click, download, and print.

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