What’s worse than receiving customer complaints? Forgetting to follow up on such complaints. To remedy for this and to make sure that you don’t warrant follow-up grievances, customer log templates are vital parts of any customer relationship management (CRM) system. Customer logs aren’t just to record details of a complaint call, however. You can use a variety of Log Templates to track steps in a routine customer service procedure, customer contact information, customer property details under your care, and customer sales, among other things.
How would you go about creating such a log? Here are some functional CRM log templates used by a variety of industries to give you a head start. Download any of them now for free.
Your customers are undoubtedly your greatest asset, whether you are a manufacturing company, a business processing outsourcing (BPO) operation, a retail outlet, or some other service agency.
Customer logs are the way to make sure your company is responsive to the needs and comments of your clientele, whom you are in the business to serve.
What kind of information would you need to log? How many customer-related logs should you have?
The answers will depend largely on what the details of your business, but chances are you will need a mixture of these types of logs, all of which we offer for free in this collection:
Depending on the procedure you have set in the workplace, you can either use these logs digitally or you may have to print out several of them for each working day, making sure you have a good filing system handy to manage all of them.
A Word Log Template is what you should look for to start incorporating this tool into your system within minutes. Find the appropriate log template for your needs and edit it depending on the file format offered.
PDF samples from this collection can also be helpful if they immediately suit your needs. All you have to do is point, click, download, and print.