How to Create a Hotel Checklist?
A hotel checklist is a form or questionnaire that consists of questions regarding the status of a hotel department, its entire operations, and its facilities. The ultimate purpose of a hotel checklist is to maintain the overall operational quality of a hotel for the satisfaction of its guests and for a more convenient workflow for its staff. Such of its purposes are preventive maintenance, swimming pool maintenance, hotel room and hotel reception quality maintenance, restaurant sanitation maintenance, and security maintenance. The hotel personnel that makes use of hotel checklists are usually hotel management personnel such as the restaurant manager, housekeeping supervisor, front office manager, head security, and the general manager.
A hotel business can suffer tremendous devastation if ever a certain problem is not resolved immediately. One of the ways to detect a problem in a hotel is through the use of checklists. Hence, that explains the importance of a checklist in the hotel business. With that in mind, we have gathered a few tips on how to create an effective hotel checklist form.
1. Choose a User-Friendly Software
Using a user-friendly software makes it easier on your behalf to create your hotel checklist. It's because user-friendly software is easier to navigate and operate compared to those that aren't. Plus if the software is user-friendly, then you can expect that it has the right tools and features for you to create a standard hotel checklist.
2. Provide an Overview About Its Purpose
Will it be for the improvement of the rooms? Will it be for an SOP update? Will it be for the improvement of hotel security and safety procedures? Will it be for the maintenance of the kitchen and restaurant safety? These sorts of questions will be answered on the overview you'll be providing about the purpose of your hotel checklist. You can also create a brochure for publicity.
3. Ask The Right Questions
Asking the right questions on your hotel checklist will draw out the right answers. And thus, the right results will be unraveled, which will then be utilized to resolve the occurring problems in the hotel, and ultimately improving its overall operational quality. If the questions asked on your hotel letter aren't right, then it's basically pointless and an absolute waste of your time.
4. Anticipate Possible Open-Ended Answers
Some questions on your hotel checklist may draw out open-ended answers from its respondents. So it's best to provide enough space beside each question so that a respondent can elaborate his/her answers. In this way, their answers will have a complete context. Sometimes a simple "Yes or No" or "Excellent, Average, and Poor" is not enough to obtain a concrete answer.
5. Follow Standard Hotel Checklist Format
A standard hotel checklist format must have a table containing the questions and answer choices of your hotel plan. If you're using a user-friendly software, then this should be an easy process. It'll even be easier if you make use of printable hotel checklist templates that already have a standard format. Such templates are available here in Template.net.