Travel Agency Warning Letter
[Your Address]
[City, State, ZIP Code]
[Date]
[Employee Name]
[Employee Address]
[City, State, ZIP Code]
Dear [Employee Name],
Subject: Formal Warning for Booking Errors
This letter serves as a formal notification concerning repeated booking errors which you have made despite prior verbal warnings and additional training. Your inability to correctly follow the established booking confirmation protocols has resulted in significant customer dissatisfaction and financial losses for [Your Company Name].
Instances of your errors include multiple clients facing significant disruptions and inconveniences during their travels, thereby tarnishing our reputation and straining our relationships with key partners. It is imperative that such incidents are immediately corrected to uphold the standards and operational efficacy of our agency.
We expect you to adhere to all the specified protocols without exception. Failure to improve your performance following this warning will result in further disciplinary action, which could include termination of employment. We urge you to treat this matter with the seriousness it warrants and to rectify your approach to your responsibilities.
Please respond to this letter by [Response Deadline Date] with your acknowledgment and a detailed plan of action for immediate improvement. We value your continued employment with us, and we trust that you will correct these shortcomings expediently.
Sincerely,
[Your Name]
[Your Position]
[Your Company Name]
[Your Email]
[Your Number]
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