How to Create an HR Survey?
A human resources survey is a powerful tool that gives a voice to employees. It will help the HR management to gauge the satisfaction of their people. Thus, creating more pro-employee policies that will lift their morale without prejudicing the company’s right.
Surveys are not just for customer service, it’s also to gauge your employee’s satisfaction. In 2019, the Conference Board reported that only 54% of employees feel satisfied with their employment. It may be 3 points higher than the survey conducted in 2018; however, you can’t just ignore that 46% of employees who are unsatisfied. And they can be your employees without your knowledge! Therefore, conducting HR surveys is necessary.
So, how can you create a questionnaire that contains the right questions to get the information you need? Be it for a recruitment policy survey or employee’s satisfaction, we have laid down the most important points when creating an HR survey.
1. Observe Proper Formatting
The format of your survey form is a key element in making your survey a success. A good format will help the reader understand what you’re asking. The sequencing, number of pages, and arrangement of the questions are just some of the most important elements that affect the format of your questionnaire.
2. Make It Short
Not all your target audience is a fan of reading. Hence, you have to observe brevity. Keep it short and avoid making a questionnaire with a lot of pages. That’s already exhausting for the readers. As a result, your survey will not generate the accurate results you want. Minimize the number of questions. But make sure that these questions are enough to gather relevant information.
3. Be Neutral
Make your employees feel that you’re asking questions because their voices matter. Don’t input insensitive questions that may trigger uncomfortable feelings. While it’s true that you are working for the company, it’s more important to avoid taking sides when making your survey. It’s important to consider the feelings of your employees to promote open communication and avoid being company-focused.
4. Minimize Yes/No Questions
This type of question will not give you specific and accurate results. A mere yes or no will not provide relevant information. You can’t gather opinions using this type of questioning. Formulate questions that will encourage the reader to answer it with an explanation. Add questions that can stir up employee engagement.
5. Give More Specific Options
There are survey questions that are answerable by numbers and words. If you want a more specific result for your employee satisfaction survey, use words. It’s more specific when you receive an “extremely likely” answer compared to a mere number “5.” It’s not just easier on your part in judging the feelings of the person, but it’s also easier for the respondent to read and choose a more specific option.
6. Print or Share in Digital Platforms
You have the option to either print your employee survey and distribute to your target respondents or use digital platforms for answering. Either way, it’s up to you.