How to Fix Microsoft Whiteboard When the Program Has Stopped Syncing to the Cloud

Microsoft Whiteboard is a digital canvas software developed by the developers of Microsoft Office. Though Microsoft Whiteboard undergoes various updates and maintenance, it is still plagued by a couple of errors and bugs.

How to Fix Microsoft Whiteboard When the Program Has Stopped Syncing to the Cloud

A bug is a coding error that can cause various problems to occur when the software is used, often leading to crashes or loss of data. One of the prevailing bugs of Microsoft Whiteboard is when the program cannot sync with Microsoft OneDrive, often causing the user to lose their whiteboards.

  • Step 1: Open the Apps and Features Option

    Start by opening the Apps and Features option, which allows the user to reset the installed Microsoft Whiteboard program. To access this option, the user must open the Windows Settings program, which is on the start button on the desktop, and then press the “Apps and Features” button under the Apps category.

  • Step 2: Select the Advanced Options of Microsoft Whiteboard

    The user will then scroll down until they see Microsoft Whiteboard on the window and select that option. After the user has clicked Microsoft Whiteboard, they will need to press the “Advanced Options” button to continue.

  • Step 3: Reset Microsoft Whiteboard

    When the user views the Advanced Options of Microsoft Whiteboard, they are presented with the choice of resetting the program. Click the reset button and confirm all the choices to restart Microsoft Whiteboard.

  • Step 4: Open the Program Version of Microsoft Whiteboard

    After the reset process has been completed, the user must open the program version of Microsoft Whiteboard on their desktop. This is done to check if the program can now sync properly.

  • Step 5: Sign In to the Correct Microsoft Office Account

    Due to the resetting of the Microsoft Whiteboard, it’ll be as if the user has never opened the program. Because of that, the user will then have to set up Microsoft Whiteboard and sign in to the correct Microsoft Office account.

FAQs

I was able to sync my whiteboard on the cloud yesterday; why am I not able to sync my whiteboard right now?

The most probable cause as to why your Microsoft Whiteboard isn’t syncing is that Microsoft servers are down or are under maintenance; you can check Microsoft’s Server status on their website to check if their services are online.

I’ve tried the method mentioned above, but it is still not syncing; how do I fix this?

Be sure to check if you are logged in to the correct Microsoft Office account; if you have a work and a personal Microsoft Office account, these two accounts each host separate cloud storage.

My whiteboard in Microsoft Whiteboard slowly syncs up to the cloud; why is this happening?

Because there are no limits on the size of a whiteboard, a large whiteboard will take up more file space and might cause some spacing issues and slowdowns when syncing to your cloud drive.

The web version of Microsoft Whiteboard is not syncing to the cloud; how can I fix this issue?

The web version of Microsoft Whiteboard relies on the cache of the web browser to upload and sync it to your cloud storage; you will need to clear or reset the cache of the web browser.

How often does Microsoft Whiteboard sync with Microsoft OneDrive?

Microsoft Whiteboard will automatically sync up your data to Microsoft Onedrive whenever the user modifies or creates a whiteboard in both the web and the program version of Microsoft Whiteboard.